Fashion Nova Number Fastest Wait Time
Way Nova Phone Numbers and Emails
Toll-Free Number:
-
(800) 866-0286
Client Service:
-
(818) 238-0022
Burbank, CA
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(818) 347-6500
Los Angeles, CA
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(323) 628-7368
Los Angeles, CA
Fashion Nova Emails:
Legal
info@fashionnova.com
Fashion Nova Contact Information
Corporate Function Accost:
FashionNova
2801 Eastward. 46th Street
Vernon, California 90058
United States
Other Info (opening hours):
Other Locations:
6600 Topanga Canyon Blvd SUITE 2012
Los Angeles, CA 91303
1811 Montebello Town Centre Dr
Montebello, CA 90640
8401 Van Nuys Blvd
Panorama City, CA 91402
201 Eastward Magnolia Blvd
Burbank, CA 91502
9301 Tampa Ave
Northridge, CA 91324
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Summary of Fashion Nova Client Service Calls
120K TOTAL
CALLS
03:eighteen AVG CALL
Elapsing
six% Problems
RESOLVED
Top Reasons of Customers Calls
Consumers Phone call the Most From
Why Practise People Call Fashion Nova Customer Service?
Shipping and Delivery Question:
- "I haven't gotten my order"
- "Lodge never was delivered"
- "Did non receive a confirmation email"
Return/ Replace Question:
- "Im being harrassed to pay for items i returned"
- "Trying to return clothes and go a return label"
- "Problem with render"
Asking for Information Question:
- "Well-nigh my order"
- "I'thou pissed about my club"
- "I'yard calling about my refund"
Refund Question:
- "Refunds"
- "I demand my refund"
- "Refund"
Payments and Charges Question:
- "Charged my card more once"
- "My disbelieve wasn't applied to my club"
- "Charges on my account"
Activation/ Cancellation Question:
- "My order was cancelled for an unknown reason.Information technology says the billing info doesn't marshal with the credit card on file"
- "Cancel"
- "Want to cancel my order"
Product/ Service Question:
- "Damaged merchandise"
- "Placed order and never received...it says TBD 14 DAYS afterwards"
- "I oasis't received my order and it's been weeks"
Cards Question:
- "Hello I just placed an lodge first you say that the security lawmaking of my menu was wrong but notwithstanding they charged the money from my banking company account and here on your official page it does not show that the lodge is completed but they charged the money"
- "To enquire where to enter the gift card info"
- "Gift cards not working"
Business relationship Question:
- "I club some items and the money was taking out of my account only my social club was canceled is been more than than weeks now and my money is non dorsum in my account"
- "My order number wasn't emailed took money out my account twice"
- "My balance"
Staff Question:
- "To speak with client service"
- "Client service"
- "I havent received my gild. I pay for a service that i am not receiving. I live in southern ca. I want to speak to a representative or do i just bulldoze to your warehouse. Since at this signal it merely seems like is impossible to speak to a person"
Website/ Awarding Question:
- "Ive been trying to purchase some items from your website merely they deceit be shipped, i live in Kingdom of norway and ive always purchased from you, what could be the matter?"
- "I placed an lodge online march 8 and still take not received it"
- "I have been emailing all morning regarding my disability to place my order online! I need my lodge by the week of my birthday which is side by side week. I've been trying to place the order all night and this morning and the website isn't working properly."
Employment Question:
- "For my forms W2"
- "Missing order #85310996 and i take contacted many times"
- "Job"
Other Question:
- "Trying see what day my shoes supposed come"
- "Stolen packages"
- "Haven't received order 91273870"
About
Way Nova Return Policy
Mode Nova'due south online returns portal can only be used to return items purchased online at www.fashionnova.com. All returns will be refunded via shop credit in the form of an East-Gift Card code. The Customer will be responsible for covering the shipping costs to render The User's item(due south). Items must be sent back within xxx days of the delivery date. Items must be unworn, unwashed, and accept original tags attached. Style Nova is not liable for any return packages that may become lost or stolen in-transit. Delight keep The Customer's proof of postage and/or return tracking number when shipping back The User'southward returns. All returns are refunded via store credit in the course of a Fashion Nova E-Gift Card. Items must be gratis of stains, makeup, deodorant, or wear. Bodysuits, swimwear, and undergarments are not-returnable. Beauty products, cosmetics, and accessories are not-returnable.
To read more: https://back up.fashionnova.com/hc/en-us/articles/115000494892
Mode Nova Delivery Policy
To read more: https://support.fashionnova.com/hc/en-us/articles/115000494752
Way Nova Terms of Service
This Agreement governs The User's use of the Website and The Customer'southward purchase of any products from Fashion Nova (the "Products"). The Website and Products are offered subject to The Customer's acceptance of these Terms and Conditions ("Terms" or "Agreement"). These Terms constitute a legally bounden agreement between The Client and Fashion Nova, and The Client should read them carefully. Past like-minded to these Terms, The Customer too concord to the Fashion Nova Privacy Policy, Online Return Policy, Store Returns Policy and Aircraft Policy, each of which is expressly incorporated past reference herein. THIS AGREEMENT CONTAINS AN Mediation AGREEMENT AND Course ACTION WAIVER THAT WAIVE THE CLIENT'S Correct TO A Court HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS Activity. ARBITRATION IS MANDATORY AND THE Exclusive REMEDY FOR Whatsoever AND ALL DISPUTES UNLESS SPECIFIED Below OR IF THE USER OF Visitor SERVICES OPT-OUT.
To read more: https://back up.fashionnova.com/hc/en-united states/manufactures/115000495752
Fashion Nova Privacy Policy
Mode Nova, Inc., ("Style Nova," www.fashionnova.com" Fashion Nova" Company'due south) is committed to protecting both the personal also every bit business organisation information The Client of Fashion Nova share and/or store with Fashion Nova By using this website, The Client consent to this Privacy Policy, which applies to transactions and activities and data gathered through the Way Nova Website and interaction The Client may have with its related Social Media accounts. Delight review this Privacy Policy periodically equally Website may revise information technology without notice. By visiting a website, the files are sent from The Client's browser to the site to allow the transfer of information. Fashion Nova protect direct access to The Customer's member account with a password. The Customer's personal information volition be collected on a secure server using a coding system chosen Secure Socket Layer (SSL). The nerveless data is kept rubber and The Visitor volition do Fashion Nova's' best to provide a high level of security.
To read more than: https://support.fashionnova.com/hc/en-us/articles/115000486391
Fashion Nova FAQ
To read more: https://back up.fashionnova.com/hc/en-us
Top Manner Nova Services
Shipping Service, Customer Care, Deal
Top Style Nova Products
Clothing, Jeans, Pants
Fashion Nova Pros and Cons
Pros: Nice clothes, Cute apparel, Nice styles, Cute clothes good prices, Love the styles and promos
Cons: Bad client service, Not enough contact support, Unable to deliver as promise, No client service, Shipping bug policy
Style Nova is ranked 597 out of 2753 in Footwear and Wear category
Area Served
USA, Worldwide, Canada, U.k., Other, Europe
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